Welcome to Croche Suenos

Customer Service

Shipping & Delivery
Items are made to order unless specifically noted as Ready to Ship. Item production will begin upon completed payment. Items are marked with approximate shipping times. Should anything make these dates extended you will be notified immediately.
Orders are shipped by USPS. 
Privacy & Security
I DO NOT share your email or any personal information with anyone. For security purposes I use Paypal checkout. You do not have to have a paypal account to check out using this feature.
Returns & Replacements
Should you not like the item you can return it. Send an email to croche.suenos@gmail.com to get instructions on returns. Custom orders are NON refundable the item can be remade upon the return of a nondamaged item.
Ordering
Orders are made to order and will start production upon completed payment. The only exception to this is if an item is noted as Ready to ship. Special custom orders will require a 50% deposit. These orders may take longer to deliver and will require good communication between the purchaser and myself. 
Payment, Pricing & Promotions
Payments aare processed through Paypal tro provide a secure payment. Paypal accounts are not require to complete purchase.